At THINK TWICE, every piece is produced and packed with care, and we encourage customers to review their order details carefully before completing a purchase.
Final Sale Policy
All purchases made through our website are considered final. We do not offer refunds or returns for change of mind, incorrect selections, or any other reason once an order has been placed.
Size Exchange Available
If you require a different size, we offer a one-time exchange subject to availability.
To request an exchange, please contact us within 48 hours of receiving your order.
Exchange Requirements
To be eligible for an exchange, the item must:
- Be unworn, unused, and unwashed
- Be returned in its original condition
- Include all original tags, labels, and packaging
- Pass our quality inspection upon receipt
Please note:
- Exchanges are limited to one per order
- Reverse shipping and re-shipping charges may apply and are the responsibility of the customer
Exchanges are not guaranteed and are subject to stock availability, product condition verification, and compliance with our exchange requirements. Submission of an exchange request does not create any obligation on the part of Think Twice to approve or process the exchange. Think Twice reserves the absolute and sole right, at its discretion, to approve, reject, limit, or cancel any exchange request for any reason, including but not limited to product availability, suspected misuse of the policy, or failure to meet eligibility requirements. All decisions made by Think Twice regarding exchanges shall be final and binding.
Incorrect or Damaged Orders
While uncommon, mistakes can happen. If you receive an item that is damaged, defective, or different from what you ordered, please reach out to us within 48 hours of delivery with clear photos of the issue.
Contact Us
Email: help.thinktwice.club@gmail.com
Our team will review the request and work toward a suitable resolution as quickly as possible.
